Terms of service.
Intellectual Property
Digital media, including images and videos, across this website and social media networks are not to be duplicated or reproduced in any way.
General Terms
Natasha Maroun of GLAM WITH TASH is a Sole Trader Business providing makeup services. By securing an appointment, the client is entering into a contract where the terms of service must be upheld by both parties.
Eligibility for Service
Natasha Maroun of GLAM WITH TASH, reserves the right to refuse service at any time. Client bookings may be refused if threats to her safety and wellbeing arise.
If a client runs late to their booking, their allotted service time will not be extended, nor will it be supplemented by the next appointment. If a client is more than 15 minutes late, they will forfeit their booking and will be charged the full amount of service.
Limitation of Liability
Natasha Maroun of GLAM WITH TASH prides herself on cleanliness and strict sanitation protocol. All brushes, products and equipment are thoroughly cleaned and disinfected between each client. Disposable tools are also used to ensure no cross-contamination occurs, as the safety of her clients is of upmost importance. The client agrees to completely indemnify GLAM WITH TASH and its operators for any consequential, incidental or indirect damages.
The client agrees to respect and
Fees and Payments
All prices are non-negotiable unless stated otherwise, and are subject to change. The client agrees to pay the entire fees to Natasha Maroun for her services in accordance with these terms. The client is to pay a non-refundable booking fee at the time of scheduling their appointment. The remaining balance is to be paid via exact cash or bank transfer at the time of the service. Clients do not qualify for refunds. GLAM WITH TASH does not offer discounts or payment plans.
For Mobile/Bridal Bookings:
Where parking or valet fees may be incurred; the cost will be included in the final amount to be paid at the time of the appointment. All parking and valet arrangements are to be selected and/or accepted by Natasha Maroun - due to the nature of the service, and the size and weight of her pro kit, the most accessible location will be selected unless previously discussed. All costs for domestic and international travel to a booked event are to be paid by the client. This includes, but is not limited to: airfare, hotel, transportation, parking, per diem and service incidentals.
Cancellations and Adjustments
Clients are to pay a non-refundable booking fee upon booking. If a client cancels their appointment, they agree to forfeit this amount.
If a client repeatedly cancels their appointments, they may be refused service for any future bookings indefinitely.
If wanting to reschedule their appointment, the client must contact Natasha Maroun via email or Instagram direct message as soon as possible and agrees to forfeit their booking fee. Natasha Maroun may re-book a service, subject to availability. If the appointment can be rescheduled the client agrees to pay a new booking fee as per the terms of booking.
Surcharges
Services booked on public holidays will incur a service fee of 15%.
Any appointment that is booked before 8:00am, may incur an early morning fee.
Use of Images
Unless prior discussion and approval has occurred, Natasha Maroun of GLAM WITH TASH may use on her website, social media accounts and in any marketing material, any and all photographs, video, audio and any other digitally or chemically stored media that is captured or recorded by Natasha Maroun or any of her representatives or agents.
Out of Scope Tasks
Natasha Maroun of GLAM WITH TASH does not perform out of scope tasks during the client's 90 minute appointment: tattoo cover; fixing uneven spray tan or skin peeling; provide partial makeup for an associate of the client (fix another artist's work, add false eyelashes, touch up etc.); provide or sell product; rush the service due to the client booking an unsuitable time.
Privacy Policy
Natasha Maroun retains personal information about each client necessary for the purposes of booking a service. The information may be forwarded to third party service providers who assist in operating GLAM WITH TASH.
Information such as: full name, contact number, email address, payment details and personal address may be required when booking a service with GLAM WITH TASH. If the client does not wish for this information to be collected, they will be advised to contact GLAM WITH TASH directly via glamwithtash@gmail.com. Providing incomplete or inaccurate information will incur limitations on what services can be provided.
All personal information is stored electronically.
Client Responsibilities
Read and understand the terms of service, cancellation policy and appointment details as stipulated in the confirmation and reminder messages.
Agree and comply with the terms of service, cancellation policy and appointment details as stipulated in the confirmation and reminder messages.
To be ready for the allotted appointment time with clean skin that is free of any makeup and skin care.
Do not engage in services such as skin needling and chemical facial peels for a minimum of 2 weeks prior to the service date.
To communicate to Natasha Maroun of GLAM WITH TASH of any skin sensitivities, allergies or concerns on or before the service date.
To accurately describe any treatments undergone to Natasha Maroun of GLAM WITH TASH (such as facial waxing, laser treatments, etc.) that may compromise the makeup application.
To communicate any concerns or dissatisfaction of the makeup or service directly to Natasha Maroun of GLAM WITH TASH.
To kindly treat your appointment like any other professional service. Maltreatment, eating, smoking and vaping throughout the booked service will not be tolerated.
The client agrees to maintain professional conduct at all times. Any behaviour that disturbs other visitors and clients will not be tolerated.
For Mobile/Bridal Bookings:
To provide a large table and ample space required for set up.
To communicate any important information regarding the location of the booked service, i.e. stairs, limited street parking, limited building parking, dogs or protection animals, security systems and alarms, door codes/buzzers, hotel procedures/protocols.
Breaching any of these terms and conditions may result in the service/booking being cancelled.